Still not any better.....In fact it may be worse.

This is the worst day by far.

It really stinks to go from High Speed to this.  I just want the situation fixed!  Being as I work from home, it makes it really hard to do my work.  I am dropping calls left and right.  I hope someone comes soon to work on it.  Its such a pain when they miss the window, because then it takes forever to get it rescheduled.